Step 1: 24 Hour Emergency Contact 

SERVPRO of Tuscaloosa North encourages that you answer as many questions as you can in the initial notice of loss. Our first responders are able to help advise you on if your damage will meet your deductible. If you call, SERVPRO of Tuscaloosa North before filing your claim our first responders can help you avoid unpaid claims on your policy. This information is beneficial internally and will also speed up the claim process in the event you end up having to file a claim on your insurance. Our receptionist/dispatchers are professional and understanding of every loss that comes in. 

We Answer the Phone Ready to Help
Call Today - (205) 339-5022

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Tuscaloosa has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment